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TERMS & CONDITIONS

TERMS & CONDITIONS
PURCHASE OF PRODUCTS
YOUR DELIVERY
TRACKING YOUR ORDER
PRICE & PAYMENT OPTIONS
EXCHANGES & RETURNS
STATUTORY RIGHTS
PRODUCT INFORMATION
CONTACT US
GENERAL

PURCHASE OF PRODUCTS

When you place an order on our website, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. If there are any problems with your order, we shall contact you.

A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

Once you have checked out and your order has been confirmed, you will not be able to make any changes to your order. Therefore, please make sure that everything is correct, in particularly the delivery address before clicking the confirm button.

We reserve the right to refuse an order for a legitimate reason, for example, in the following circumstances:

• the product ordered is unavailable from stock;

• we are unable to obtain authorization of payment;

• an error is identified within the product information, including price or promotion; and/or if we suspect any fraudulent activity.

In any of these cases, we shall inform you accordingly and give you the option of reconfirming your order at the correct details or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel and payment of the order has already been made, we shall reimburse you without delay and in any event within no more than 30 days.

Goods are subject to availability. If an item you have ordered becomes out of stock before we accept the order, we shall notify you as soon as possible and you will not be charged for the out of stock items.

We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the website.

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